Last updated: August 10, 2026

1. General Provisions
This Privacy Policy and Personal Data Processing Policy (the “Policy”) has been prepared in accordance with Article 8 of the Law of Ukraine “On Personal Data Protection” (available at: http://zakon2.rada.gov.ua/laws/show/2297-17) and establishes the principles and procedures governing the processing of personal data, as well as the measures implemented to ensure the security and protection of such data by the NGO “Academy of Family and Relationships” (the “Operator”).
1.1.
The Operator considers the protection of the rights and freedoms of individuals in connection with the processing of their personal data to be a fundamental principle of its activities. This includes, in particular, the protection of the right to privacy and the confidentiality of personal and family life.
1.2.
This Policy applies to all information that the Operator may collect or receive in connection with the use of the website:
https://familyacademy.com.ua
The Policy applies to all visitors and users of the Website (the “Users”).
2. Definitions
For the purposes of this Policy, the following terms shall have the meanings set out below:
2.1. Automated processing of personal data
The processing of personal data using automated systems, computer technology, or other automated means.
2.2. Blocking of personal data
The temporary suspension of the processing of personal data, except where such processing is necessary to clarify or update the personal data.
2.3. Website
A collection of graphic, informational, and other materials, as well as computer programs and databases, made available on the Internet at:
https://familyacademy.com.ua
2.4. Personal data information system
A set of personal data contained in databases, together with information technologies and technical means used to process such data.
2.5. Anonymization of personal data
The process of modifying personal data so that it is no longer possible to identify the relevant individual without the use of additional information.
2.6. Processing of personal data
Any operation or set of operations performed on personal data, whether by automated means or otherwise, including the collection, recording, organization, structuring, storage, updating, modification, retrieval, use, disclosure, transfer, dissemination, provision of access, anonymization, restriction or blocking of processing, deletion, or destruction of personal data.
2.7. Operator
A legal entity or individual that, independently or jointly with other persons, determines the purposes and means of processing personal data and organizes and/or carries out such processing.
2.8. Personal Data
Any information relating directly or indirectly to an identified or identifiable User of the Website.
2.9. User
Any individual who visits or uses the Website.
2.10. Provision of personal data
Any action intended to disclose personal data to a specific person or a specific group of persons.
2.11. Dissemination of personal data
Any action intended to disclose personal data to an indefinite number of persons or otherwise make personal data available to an unlimited number of persons, including publication in the media, online publication, or providing access to such data by other means.
2.12. Cross-border transfer of personal data
The transfer of personal data to the territory of a foreign state, to a foreign governmental authority, or to a foreign individual or legal entity.
2.13. Destruction of personal data
Any action resulting in the permanent destruction of personal data in a manner that makes subsequent restoration of such data impossible, including the destruction of physical media containing personal data.
3. Categories of Personal Data Processed
The Operator may process the following categories of the User’s Personal Data:
3.1.
Full name, including surname, first name, and patronymic, where applicable;
3.2.
Email address;
3.3.
Telephone number(s);
3.4.
Year, month, and date of birth, as well as place of birth;
3.5.
Residential address and registered address, where applicable;
3.6.
Information concerning marital status and family composition;
3.7.
Delivery address;
3.8.
Technical and anonymized information concerning Website usage, including information collected through cookies and similar technologies.
The Website may use third-party analytics and measurement services, including Google Analytics, Meta/Facebook Pixel, and other similar technologies, to collect and process anonymized information about Website visitors and their interactions with the Website.
3.9.
All information described above shall collectively be referred to as “Personal Data” for the purposes of this Policy.
4. Purposes of Processing Personal Data4.1.
The Operator processes Personal Data for the purposes of:
● providing Users with access to the services, information, and materials available on the Website;● communicating with Users;● processing requests, applications, and inquiries submitted through the Website;● improving the functionality, security, and content of the Website;● providing services requested by Users; and● fulfilling the Operator’s legal and contractual obligations.4.2.
The Operator may also send Users information regarding new products and services, special offers, events, educational programs, and other relevant information.
Users may opt out of receiving such communications at any time by sending an email to au.moc.ymedacaylimaf%40ti with the subject line:
“Opt-Out of Marketing Communications.”
4.3.
Anonymized data collected through analytics and similar services may be used to analyze User behavior, understand how the Website is used, improve its functionality and content, and enhance the overall User experience.
5. Legal Grounds for Processing Personal Data5.1.
The Operator processes Personal Data where the User voluntarily provides such data by completing and/or submitting forms available on the Website.
By completing the relevant forms and submitting Personal Data to the Operator, the User confirms that they have read and understood this Policy and, where required by applicable law, provides their consent to the processing of their Personal Data in accordance with this Policy.
5.2.
The Operator may process anonymized technical information about Users where such processing is permitted by the User’s browser settings, including the use of cookies, JavaScript, and similar technologies.
6. Collection, Storage, Transfer, and Protection of Personal Data
The Operator takes appropriate legal, organizational, and technical measures to protect Personal Data against unauthorized access, alteration, disclosure, loss, destruction, or other unlawful processing.
6.1.
The Operator takes reasonable and appropriate measures to ensure the security and confidentiality of Personal Data and to prevent unauthorized access by third parties.
6.2.
The Operator does not disclose or transfer the User’s Personal Data to third parties except:
where such disclosure or transfer is required or permitted by applicable law;where necessary to provide services requested by the User;where necessary for the operation and maintenance of the Website and related services; orwhere the User has provided the required consent.6.3.
If a User identifies inaccurate, incomplete, or outdated Personal Data, the User may request that such information be corrected or updated by contacting the Operator at au.moc.ymedacaylimaf%40ti with the subject line:
“Personal Data Update.”
6.4.
Personal Data may be processed for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.
Where applicable, Users may withdraw their consent to the processing of their Personal Data at any time by contacting the Operator at au.moc.ymedacaylimaf%40ti with the subject line:
“Withdrawal of Consent to Personal Data Processing.”
Withdrawal of consent does not affect the lawfulness of processing carried out before such withdrawal.
7. Cross-Border Transfer of Personal Data7.1.
Where Personal Data is transferred across national borders, the Operator shall take reasonable measures to ensure that such transfer is carried out in accordance with applicable data protection legislation and that an appropriate level of protection is provided to the Personal Data.
7.2.
Where required by applicable law, cross-border transfers of Personal Data to countries that do not provide an adequate level of protection may be carried out only on an appropriate legal basis, including the User’s explicit consent or where such transfer is necessary for the performance of a contract or for compliance with a legal obligation.
8. Rights of Users
Subject to applicable law, Users may have the right to:
obtain information regarding the processing of their Personal Data;request access to their Personal Data;request correction or updating of inaccurate or incomplete Personal Data;request deletion of Personal Data where legally applicable;withdraw consent to processing where processing is based on consent;object to certain types of processing; andexercise other rights provided by applicable data protection legislation.
To exercise any applicable rights, Users may contact the Operator at:
au.moc.ymedacaylimaf%40ti
9. Cookies and Analytics Technologies
The Website may use cookies and similar technologies to ensure its proper functioning, improve the User experience, analyze Website traffic, and understand how Users interact with the Website.
Users may manage or disable cookies through their browser settings. Disabling certain cookies may affect the functionality or availability of some Website features.
The Website may use third-party analytics and advertising technologies, including Google Analytics and Meta/Facebook Pixel, subject to the terms and privacy policies applicable to those services.
10. Final Provisions10.1.
Users may contact the Operator with any questions or requests concerning the processing of their Personal Data by sending an email to:
au.moc.ymedacaylimaf%40ti
10.2.
The Operator reserves the right to amend or update this Policy from time to time to reflect changes in applicable legislation, the Website, the services provided, or the Operator’s data processing practices.
Any amendments will be published on the Website. Unless otherwise stated, the updated Policy shall become effective upon publication.
10.3.
This Policy shall remain in effect until it is replaced by an updated version.
10.4.
The current version of this Policy is publicly available at:
https://familyacademy.com.ua/privacy-policy
Contact Information
NGO “Academy of Family and Relationships”Email: au.moc.ymedacaylimaf%40tiWebsite: https://familyacademy.com.ua